1. General 

Sparkle Gold Rock is an online platform for browsing, selecting, and purchasing fine jewellery, including but not limited to gold, diamond, and silver products. The website’s content, images, designs, information, and data are proprietary and owned by Sparkle Gold Rock or its licensors.

By using the Site, you represent that you are of legal age to form a binding contract in your jurisdiction, or that you have received permission from a parent or guardian if you are a minor.

2. Account Registration and Use

Users may browse certain sections of the Site without registering, but to make a purchase or access select features, account registration is required. You agree to provide accurate, current, and complete information during registration and to update such information as needed.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Sparkle Gold Rock will not be responsible for any losses or damages arising from unauthorized account use.

We reserve the right to suspend or terminate accounts, at our discretion, with or without notice, if false information is provided or harmful activities are detected.

3. Product Information

We strive to display product details, images, descriptions, and pricing as accurately as possible. However, minor variations in color, design, or finish may occur due to differences in screens, photography, or craftsmanship. All product measurements are approximate.

Prices and promotions are subject to change at any time without notice. We reserve the right to cancel orders if products are listed at incorrect prices due to typographical, technical, or human errors.

4. Orders and Payment

By placing an order, you agree to purchase products as per these Terms. All orders are subject to our acceptance and product availability. You will receive an order confirmation by email upon placing an order, but contractual acceptance occurs only when items are shipped.

Payments can be made using the options provided at checkout. We may use third-party payment processors. All payment details provided must be accurate and belong to you or a person authorized by you.

If your payment fails or is declined, the transaction will not be completed, and you will be notified.

5. Shipping and Delivery

We offer chargable third party shipping within India. Shipping timelines are estimates and may be affected by external factors such as holidays, weather, or logistical delays. We will provide tracking details where available, but delivery dates cannot be guaranteed.details where available, but delivery dates cannot be guaranteed.

It is your responsibility to provide the correct delivery address. We are not liable for delays or losses resulting from inaccurate or incomplete address information.

6. Cancellation Policy

Orders may be canceled before dispatch by contacting our customer service at info@sparklegoldrock.in with your order details. If your order has already been shipped, please refer to the Refund & Returns policy.

In case of order cancellation by us due to unavailability of items, incorrect pricing, or other issues, we will notify you and refund any amounts already paid.

7. Returns & Refunds

Returns or exchanges are accepted within 7 days of delivery, provided that the items are unused, undamaged, in original packaging, and accompanied by their certificate of authenticity (if applicable). Custom-made or personalized items are non-returnable except for manufacturing defects. Please refer to our Refund & Returns Policy for details.

8. Intellectual Property Rights

All content, images, designs, logos, names, marks, and other intellectual property owned by or licensed to Sparkle Jewellery may not be used, copied, modified, distributed, or published without our express written consent.

Unauthorized use constitutes a violation and may result in legal action.

9. User Conduct

Users agree not to:

• Post or transmit unlawful, harmful, defamatory, or infringing content;
• Violate the rights of others, including intellectual property, privacy, or publicity rights;
• Use any automated means to access or use the Site;
• Attempt to interfere with the Site’s operation, hacking, or reverse engineering;
• Impersonate any person or entity or misrepresent affiliation with us.
• Violations may result in suspension of access and possible legal consequences.

10. Disclaimer of Warranties

All products, services, and content on this Site are provided “as is” and “as available”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, Sparkle Gold Rock Jewellery is not liable for indirect, incidental, special, consequential, or punitive damages, or any losses relating to use of the Site, delay or inability to use the Site, or products purchased, even if we were advised of potential damages.

Our aggregate liability is limited to the amount paid, if any, for the purchased item.

12. Indemnity
Customers agree to indemnify and hold harmless Sparkle Gold Rock Jewellery, its affiliates, and employees from any claims, damages, liabilities, or expenses arising from your breach of these Terms, misuse of the Site, or violation of others’ rights.

13. Links to Third-Party Sites

Our Site may contain links to other websites for information or convenience. We are not responsible for the content or privacy practices of these third-party sites. Engaging with external links is at your own risk.

14. Modifications to Terms

We reserve the right to amend these Terms at any time. Revised versions will be posted on this page, and continued use of the Site constitutes acceptance of updated Terms. Please review periodically.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to jaipur, rajasthan jurisdiction of courts.

16. Contact Us

For any questions or concerns regarding these Terms, contact us at info.sparklegoldrock@gmail.com